Terms & Conditions

Welcome to bh999, Bangladesh's trusted online casino and sports betting destination. These Terms & Conditions constitute a legally binding agreement between you (the player) and bh999 governing your use of this platform, all its games, services, and promotions. By registering an account or placing any wager on bh999, you confirm that you have read, understood, and agreed to these terms in their entirety.

These terms apply to all visitors, registered users, and players accessing bh999 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of these terms, you must immediately cease using the platform.

Key Policy Highlights

1. Acceptance of Terms

By creating an account on bh999 or by placing any bet, you unconditionally accept these Terms & Conditions, our Privacy Policy, and our Responsible Gaming policy. These documents together constitute the complete agreement between you and bh999 and supersede all prior or contemporaneous communications or proposals.

bh999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Continued use of the platform after the publication of any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.

2. Eligibility Requirements

To register and use bh999, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. Individuals under 21 are strictly prohibited from registering or wagering on bh999.
• You must be a real person acting on your own behalf and not as an agent for any third party.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, director, consultant, agent, or contractor of bh999 or any of its affiliated companies.

3. Account Registration and Security

To access the full range of services on bh999, you are required to register a personal account. When registering, you agree to provide accurate, current, and complete information. You must keep this information up to date at all times. The following rules govern account registration and ongoing maintenance:

• Each person is permitted to hold only one active account. Creating multiple accounts to circumvent restrictions or to claim multiple bonuses is strictly prohibited.
• You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party.
• bh999 may require you to complete KYC (Know Your Customer) verification at registration or at any subsequent point. Failure to complete KYC may result in account restrictions.
• Any account suspected of fraudulent activity, collusion, or manipulation will be suspended immediately and investigated. bh999 reserves the right to close such accounts without prior notice.

bh999 will never contact you asking for your account password. If you receive such a communication, please report it to our support team immediately at [email protected].

4. Deposits and Withdrawals

Deposit Policy

bh999 supports a range of locally trusted payment methods for players in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposit transactions:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank.
• Minimum deposit amounts and applicable processing times may vary by payment method and are displayed at the point of transaction.
• Deposits made using funds that are proceeds of crime or obtained through fraudulent means are strictly prohibited and will be reported to relevant authorities.

Withdrawal Policy

Players may request withdrawals of genuine winnings subject to the following conditions. bh999 is committed to processing all valid withdrawal requests promptly and fairly:

• Withdrawals will only be processed to a payment method verified in the player's name. Third-party withdrawals are not permitted.
• All active bonus wagering requirements must be fully satisfied before any withdrawal request can be approved.
• bh999 reserves the right to request supporting documentation for any withdrawal as part of our anti-money laundering and fraud prevention obligations.

5. Bonuses and Promotions

bh999 offers a range of promotional bonuses to both new and existing players, including welcome bonuses, deposit match offers, free spins, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• All bonuses are subject to wagering requirements that must be met before any bonus-derived funds can be withdrawn.
• Bonuses are non-transferable and may only be used by the account holder to whom they were issued. They hold no cash value.
• bh999 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Any abuse of bonus offers, including collusion or systematic exploitation, will result in account suspension.
• Only one welcome bonus per household, IP address, device, or payment method. Players creating multiple accounts to claim repeat bonuses will be permanently banned.

Specific rollover and time limit conditions for each promotion are published on the individual promotion page. In the event of any conflict between a specific promotion's terms and these general T&Cs, the specific promotion's terms shall prevail.

6. Betting and Gaming Rules

All wagers placed on bh999 — whether on cricket, slots, live casino tables, Monster Fight, Hi-Lo, or any other game — are subject to the following rules:

• All bets are final once confirmed. bh999 will not reverse a bet on the grounds that it was placed in error, unless a demonstrable technical fault on bh999's side caused the erroneous placement.
• In the event of a technical malfunction affecting a game outcome, bh999 reserves the right to void affected wagers and return stakes to the respective player accounts.
• Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the game interface and may be updated periodically.
• All game outcomes on bh999 are generated by independently certified Random Number Generator (RNG) systems, ensuring complete fairness and impartiality for every round played.

7. Prohibited Activities

The following activities are strictly prohibited on bh999 and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Using automated software, bots, artificial intelligence tools, or any other mechanical or electronic aid to gain an unfair advantage in any game.
• Engaging in match-fixing, spot-fixing, or any form of corruption related to sporting events available for wagering on bh999.
• Depositing, wagering, or withdrawing funds for the purpose of money laundering or financing any illegal activity.
• Exploiting software bugs, errors, or loopholes in any bh999 game or system for financial gain. Any winnings obtained through exploitation will be void.
• Registering an account or placing wagers on behalf of another person, or allowing another person to use your bh999 account.

bh999 employs sophisticated fraud detection technology and monitors all accounts and transactions continuously. Any player found engaging in prohibited activities will have their account closed permanently and will be liable for any losses or costs incurred by bh999 as a result of such activity.

8. Responsible Gaming

bh999 is firmly committed to promoting responsible gaming. We believe that gambling should always remain a form of entertainment and never become a source of financial hardship or personal distress. We actively encourage all players to set personal deposit limits, session time limits, and wagering limits within their account settings.

Players who feel that their gambling may be causing harm to themselves or others can request a temporary account time-out or a permanent self-exclusion at any time by contacting our support team at [email protected]. We treat all such requests with the utmost sensitivity and urgency.

9. Privacy and Data Protection

bh999 collects and processes personal data in accordance with its Privacy Policy. By accepting these Terms & Conditions, you also acknowledge and agree to the collection, storage, and use of your personal information as described in that policy. Your data will never be sold to third parties without your explicit consent.

All personal and financial data transmitted on bh999 is protected using industry-standard SSL encryption. We are committed to maintaining the highest standards of data security to protect every player's information from unauthorized access, disclosure, or misuse.

10. Intellectual Property

All content on the bh999 platform — including but not limited to software, game assets, text, graphics, logos, icons, audio clips, and data compilations — is the exclusive intellectual property of bh999 or its licensed content providers. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from bh999 without prior written permission. Unauthorized use of bh999 intellectual property constitutes infringement and may be subject to civil and criminal penalties.

11. Limitation of Liability

To the maximum extent permitted by applicable law, bh999 and its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or any game or service offered thereon. This includes, without limitation, loss of profits, loss of data, or loss of goodwill.

bh999 does not warrant that the platform will be uninterrupted, error-free, or entirely secure. While we invest significantly in platform reliability and security, we cannot guarantee continuous availability and accept no liability for losses arising from downtime, technical faults, or third-party service interruptions beyond our reasonable control.

12. Amendments to Terms

bh999 may revise these Terms & Conditions at any time by publishing the updated version on this page. The revised terms will take effect immediately upon publication. We will endeavour to notify registered players of material changes via email or an in-platform notification where reasonably practicable.

Your continued use of bh999 following any update to these terms constitutes your binding acceptance of the changes. If you disagree with revised terms, you must stop using the platform and contact [email protected] to close your account.

13. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these terms shall first be attempted to be resolved through good-faith negotiation between the parties. bh999 strives to resolve all player disputes fairly, transparently, and within a reasonable timeframe. For all queries and disputes, contact our support team at [email protected].

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to the bh999 support team. Our team is available 24/7 to assist players across Bangladesh. Email us at [email protected] — we typically respond within 24 hours Bangladesh Standard Time (BST, UTC+6).